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Your 77k account connects to Upay and direct Bank Transfer so you can fund your balance and request payouts without switching between unfamiliar platforms. Access is subject to your local law and eligible regions in Bangladesh.
Depositing through your 77k account starts at the cashier section, which is reachable directly from your signed-in account menu. We support Upay and Bank Transfer as the active deposit rails for Bangladesh. Once you select a method, the cashier shows you the exact fields to complete — account reference, amount and confirmation. No third-party redirect is required for Upay; the transfer instruction appears inline. For Bank Transfer, the receiving details are shown in your cashier screen at the time of the transaction. Your balance updates after the payment clears on our end.
Log in to your 77k account and navigate to the cashier section from the account menu at the top of the page.
Select Upay or Bank Transfer. The cashier shows the fields and receiving details specific to your chosen rail.
Type the deposit amount, review the displayed details, and confirm. Follow any verification step shown on screen at that point.
Once the payment clears, your account balance updates. Keep the transaction reference from your payment screen for any follow-up.
Withdrawal requests on 77k run through the same account area as deposits. After logging in, open the cashier and switch to the withdrawal tab — the layout mirrors the deposit side so you are not navigating somewhere unfamiliar. Choose Upay or Bank Transfer as your payout destination, then enter the amount you want to move out.
In the cashier section, switch to the withdrawal tab. Your available balance and any conditions are shown there before you proceed.
Pick Upay or Bank Transfer. Enter the account or wallet number where you want the funds sent — double-check the details before submitting.
Type the withdrawal amount, review the summary screen, then confirm. A reference number is assigned to your request immediately on submission.
Open the transaction history tab in your account to follow the request status. Keep your reference number in case support needs it.
Account verification on 77k follows the fields and instructions shown inside your account area — we do not publish a fixed document list here because the system may ask for different information depending on your account stage. When a verification prompt appears in your account, read each field label carefully and submit only what is requested at that step. Some accounts are asked to confirm wallet ownership — for example, if you deposit via Upay, you may be asked to confirm that the sending number belongs to you. Others may be asked for an identity document at the payout stage.
Follow the instructions shown in your account area exactly. Each field label tells you what the system needs — do not submit more than is requested.
If you use Upay or Bank Transfer, the account may ask you to confirm the sending details belong to you. Follow the on-screen steps at that point.
Upload any document only through the channel shown in your account verification screen. Do not send documents via chat or email unless the system directs you there.
If a verification prompt is confusing, contact support with a screenshot. Our team responds to the specific field shown, not a general query.
We currently process deposits and withdrawals through Upay and Bank Transfer for accounts in Bangladesh. Both routes are available through the cashier in your signed-in account. Availability depends on your local law and eligible region; open the cashier to see which options are active on your account at the time of your transaction.
Deposit and withdraw using your Upay mobile wallet. Enter the Upay number linked to your account and follow the cashier fields shown on screen.
Move funds directly between your bank account and your 77k balance. Receiving details appear inside the cashier at the time you initiate the transaction.
Every deposit or withdrawal you make through 77k generates a reference number on both sides — one from the payment rail and one from our account system. Keeping these two references together is the fastest way to resolve any discrepancy without a long back-and-forth with support. Open your account transaction history tab to see the 77k-side record alongside the status label assigned to each entry.
Your Upay or Bank Transfer confirmation screen shows a transaction ID. Copy this before you close the screen. It is the external reference our support team uses when checking the payment rail status on your behalf.
The transaction history tab in your 77k account shows a status label — Pending, Confirmed or Rejected — against each entry. Check this label before contacting support, as it often answers the question directly without a ticket.
Line up the date, amount and reference from your wallet or bank statement against the matching row in your account history. When both sides show the same reference and amount, the transaction is reconciled and no further action is needed.
Save a screenshot of your payment confirmation screen and note the 77k account reference number. If a payout or deposit needs to be escalated, having both references in one place means support can investigate without asking you to search transaction history again.
Before entering payment or account details, confirm you are on the 77k domain. The cashier and account pages are served from the same domain — you should not be redirected to an external page that asks for your 77k password. Wallet and bank details you enter in the cashier are used solely for the transaction in progress.
Always confirm the address bar reads 77k before submitting any payment detail. If the domain is different or the page looks altered, close it and reach support through the published contact route on the main site.
The wallet or bank account you use to deposit or withdraw must be registered in your own name. Transactions from a third-party account are outside our terms and may be reversed with the amount returned to the source.
When you add a payout method in the cashier, use a Upay number or bank account you actively control. If the verification step asks you to confirm ownership, follow the on-screen field exactly — do not skip or substitute a different number.
If you suspect unauthorised access or an unexpected transaction, contact 77k support immediately through the channel shown in the Help section of your account. Do not share your account password or OTP with anyone, including someone claiming to be support staff.
The questions below cover the banking topics we hear most often. If something is not answered here, open a support ticket from your account's Help section and our team will respond to the specific detail you need.
We currently support Upay and Bank Transfer for deposits in Bangladesh. Open the cashier from your signed-in account menu and both options appear there. Availability depends on your local law and eligible region at the time you transact.
Go to the cashier in your account, switch to the withdrawal tab, select Upay, enter the wallet number you want funds sent to, and confirm. A reference number is assigned on screen. Track the request status in your account transaction history tab.
Check the transaction history tab in your account first; the status label there reflects the current position of your deposit. If it still shows Pending after the window shown in the cashier, contact support with both your Upay transaction ID and your 77k account reference.
The verification fields shown inside your account area are the authoritative instruction — we do not publish a fixed document list here because requirements vary by account stage. Follow each prompt exactly as shown and submit only through the channel the system specifies.
Any minimum amount applicable to your account is shown inside the cashier at the time you initiate the transaction. We do not publish a universal figure here because conditions can vary by account status. Check the cashier screen for the current limit on your account.
Open the transaction history tab first and confirm the status label has not moved to Rejected or Confirmed without a notification reaching you. If it remains Pending, raise a support ticket with your withdrawal reference number so the team can check the payout queue directly.