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This page sets out the legal framework that governs your use of 77k. Whether you access via mobile or desktop, the terms here apply to your account, your transactions through Upay or Bank Transfer, and all content available on the platform. Access and eligibility depend on your local law and the eligible regions we serve.
The terms on this page govern the relationship between you and 77k from the moment you open an account. They cover how your personal data is handled, how account activity is recorded, and how disputes are raised. Where a section of these terms conflicts with local law in Bangladesh or another eligible region, the applicable local law takes precedence — we do not override statutory rights you hold by law. Transactions processed through Upay and Bank Transfer are subject to both these terms and the conditions published by those respective payment services. If you fund your account via a local wallet route, the underlying wallet provider's own policies apply in parallel with ours. We keep a record of account events — logins, deposits, withdrawals — accessible from within your signed-in account area. Reviewing that history is your right at any time. Any change to these terms is published on this page with the revision clearly noted; continued use of the account after a published change constitutes acceptance. If you have questions before accepting, contact us through the routes listed in the support section below.
Not every activity on 77k falls under the same rules. Understanding what this policy covers — and what sits outside it — helps you know where to direct a question and what protections apply to each part of your account.
Login, registration, password recovery and session security all fall within this policy. The terms here define how your credentials are stored and what steps apply when you request account changes or submit verification documents.
Deposits and withdrawals processed through Upay or Bank Transfer are covered by this policy in relation to how 77k records and handles that data. The payment provider's own terms apply independently to the transfer itself.
Game content supplied by studios available in the 77k lobby — including live tables and slot titles — is covered for access and fair-use purposes. Rights to the underlying game software remain with the respective content providers.
Links, embedded tools or payment redirects that leave the 77k domain are outside this policy's scope. We are not responsible for the privacy or legal terms of third-party destinations, and you should review those separately.
You have specific, actionable rights tied to your 77k account — not just broad assurances. Your transaction history is visible inside your signed-in account dashboard; no request is needed to access what is already displayed there. If a record looks incorrect, you can raise a correction request directly through account support and we will review the relevant data. Your contact details, including the mobile number linked to your payment wallet, can be updated through the account settings page by following the verification steps shown. If you want to understand what data we hold or how it is used, you can submit a written request via the support routes below. We respond to data requests by reviewing the account on file and providing a summary through the same contact channel you used. Where you believe a term has been applied incorrectly to your account, you can formally dispute it — the process starts with the live-chat or email route listed in the support section.
Your full account history — deposits, withdrawals and session log — is available inside your signed-in dashboard. Open the account area and navigate to transaction history to see the complete record without raising a separate request.
If your registered mobile number, name or linked payment details need updating, go to account settings and follow the verification fields shown. Changes to payment-linked details require identity confirmation as displayed in the form.
If any term on this page is unclear, contact us via the support routes listed below. We will clarify in writing within the handling window shown in the support section — no separate form or ticket system is needed.
A written request for a data summary or account closure can be submitted through live chat or email. We process these against the account on file and confirm the outcome through the same channel.
Policy queries, account data requests and term disputes all go through the same support routes. Use whichever channel is most convenient from your device — no separate legal contact form is required.
Open the live-chat widget from any page on 77k to raise a policy question in real time. This is the fastest route for account-specific queries, including correction requests and data questions.
Send policy and data requests by email to the address published in the contact section of 77k. Written requests for account summaries or term clarifications are handled through this channel.
The help centre linked from your signed-in account menu contains published policy articles and step-by-step guidance for common account actions. Check there first for answers to standard policy questions.
We take a straightforward approach to how your account data is stored, used and protected. Here is what that means in practice for each area that affects your account.
Account data — including transaction records tied to Upay or Bank Transfer activity — is stored for the period required by applicable law in the regions we serve. You can request a summary of what we hold at any time through the support routes above.
We use cookies to keep your session active, remember your account preferences and measure how pages perform. You can adjust cookie settings through your browser; disabling certain cookies may affect how account features load on mobile.
Your account is protected by the login credentials you set at registration. If you suspect unauthorised access, update your password immediately through account settings and contact live chat to flag the activity for review.
When we update any part of these terms, the revised version is published here with the change clearly marked. Continued use of your account after a published update indicates you have read and accepted the revised terms.
These are the questions we hear most often about the legal terms, user rights and policy scope on 77k. If your question is not covered here, contact us through the support routes listed above.
Yes. Opening an account and using the platform constitutes acceptance of the terms published on this page. If we update the terms, continued use after the published change date means you have accepted the revised version. You can review the current terms here at any time.
Access to 77k depends on your local law and the eligible regions we serve. We do not make claims about legal certainty in any jurisdiction. You are responsible for confirming that access is permitted under the laws applicable to you before opening or using an account.
Submit a written request through live chat or email — both routes are listed in the support section above. We review the account on file and provide a summary through the same channel you used. No separate form is required to initiate this request.
Transaction records for deposits and withdrawals through Upay or Bank Transfer are stored in your account history and retained for the period required by applicable law. The payment provider's own data policy applies to the transfer leg that occurs on their platform.
Yes. Go to account settings and follow the verification steps shown to update contact details or payment information. If the error is in a transaction record rather than a profile field, contact support through live chat or email and we will review the relevant entry.
Start a dispute by contacting us through live chat or email with the specific term and account event in question. We review the record, check it against the published terms and respond in writing through the same channel. Disputes do not require a separate form or legal notice to open.