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These terms set out how your account on 77k works — what we provide, what you accept when you use the platform, and how we handle the relationship between us. Access to 77k and its features depends on your local law and eligible region.
By creating and using an account on 77k, you confirm that you have read these terms and accept them in full. These terms apply each time you log in, place a wager, make a deposit through Upay or Bank Transfer, or interact with any section of the platform — including live casino tables, slots and the sportsbook. We may update these terms from time to time. When we do, the revised version becomes effective as soon as it is published at this address. Continued use of your account after an update means you accept the new version. If any part of the updated terms does not suit you, the correct step is to stop using the account and contact support before taking further action. These terms do not override the laws of your jurisdiction. Access to certain features and services may be restricted depending on your local law and the region from which you connect. Where a specific feature — such as a payment method or game category — is not available in your area, these terms still apply to the parts of the platform you can reach. We keep this document in plain language so you can check it yourself without needing a legal interpreter.
These terms draw clear lines between what falls inside our policy and what sits outside it. Understanding the scope helps you know which rules govern each part of your interaction with 77k — from opening your account to completing a withdrawal through Bank Transfer.
All activity tied to your registered account — login, session management, password changes and account verification — falls within these terms. Steps shown in your account settings are the authoritative reference for each process.
Deposits and withdrawals processed through Upay or Bank Transfer are covered. The limits, verification steps and processing instructions shown at the time of the transaction are part of this policy and apply each time you move funds.
Game titles available in the lobby, published odds, promotional notices and written materials on 77k are governed by these terms. You may view them for personal use; reproducing, distributing or scraping content is not permitted under any section of this policy.
External services linked from or integrated into the platform — such as payment processors or game studio software — operate under their own separate terms. We do not extend our policy to cover their conduct, and any dispute with a third party sits outside the scope of these terms.
These terms give you specific, practical actions you can take if you need to review, correct or question anything related to your account. Your transaction history — deposits made through Upay or Bank Transfer, wagers placed and withdrawals processed — is accessible in the signed-in account area under the relevant tab. If any record looks incorrect, you can raise it directly through our support channel and we will check against our system log. Correcting personal account details, such as a registered phone number or email address, follows the steps shown in account settings; complete the fields and submit the verification step shown there. Where you have a question about how a specific term applies to your situation, reach out to support with the relevant account reference and we will respond through the same channel. We do not require you to go through a third party to exercise any of these rights — every action starts from your account or our published support route.
Open the account area and navigate to transaction history to see every deposit and withdrawal associated with your profile, including those processed through Upay or Bank Transfer.
Head to account settings and update the relevant field. Follow the verification step shown on screen to confirm the change; support can assist if the field is locked.
Send your question through the support channel with your account reference included. We will check the relevant section of these terms and reply with a clear answer tied to your specific situation.
If you believe an action taken on your account does not align with these terms, contact support and request a formal review. We keep a log of account actions that forms the basis of any review we carry out.
If something in these terms is unclear, or you need to follow up on a policy matter, these are the routes we keep open. Use the channel that works for your device — all of them connect to the same support team.
Open the chat widget from any page while signed in. State your account reference and the section of the terms you are asking about so we can pull the right record immediately.
Send a written query to our support address listed in the account help section. Email is the preferred route for formal policy questions or requests that need a written record of our response.
The help section inside your signed-in account contains published guidance on common terms questions. Check there first — many policy points are explained step by step without needing to contact us directly.
We apply these terms consistently across every account and every device — desktop browser or mobile. Here is how we handle the key areas this policy touches, so you know what to expect and where to go if something needs to change.
Account data you provide — including payment details entered during a Upay or Bank Transfer transaction — is stored and used only for the purposes described in these terms and our privacy policy. We do not share it with third parties outside the scope of processing your account activity.
We use cookies to keep your session active and to remember preferences within your account. You can adjust cookie settings through your browser; some features of the account area may not function if certain cookies are blocked.
Your login credentials are your responsibility under these terms. If you believe your account has been accessed without your permission, contact support immediately through live chat or email. We will place a hold on the account while we investigate.
To request a correction to account data or a formal change to how your account is handled, contact support in writing via email and include your account reference. We will confirm receipt and outline the steps we take from there.
These answers cover what real account holders ask when they read through this policy. If your question is not here, use the support routes listed above.
Yes. These terms apply regardless of the device you use — mobile browser, desktop or any other method of access. The same account rules, transaction conditions and content restrictions apply across all sessions, and availability still depends on your local law and eligible region.
The updated terms take effect as soon as they are published at this address. Continuing to use your account after that point means you accept the revised version. If you want to review changes before continuing, check this page each time you log in to see whether anything has changed.
Yes. All transactions processed through Upay or Bank Transfer are covered. The specific limits, verification requirements and steps shown at the point of transaction form part of this policy. Check the transaction screen for the current instructions each time you make a deposit or withdrawal.
Open the transaction history tab in your signed-in account and locate the entry. Contact support via live chat or email with your account reference and the transaction ID shown there. We will check the system log and respond with our finding through the same channel you used.
You can submit a written request through our email support channel. Include your account reference and the specific data you want removed. We will review the request against our retention obligations and confirm what can be actioned and within what timeframe.
Game content from studios available in the lobby — including Pragmatic Play and PG Soft — is delivered under their own separate terms. Our policy governs your account and your activity on 77k, but it does not extend to the studios' own software or their conduct outside this platform.